Wipro Recruitment Notification for System Engineer

 

Wipro Recruitment Notification for System Engineer

About Company - (https://www.wipro.com/)

Wipro Limited is an Indian multinational based in Bangalore, Karnataka, India. Its various businesses include FMCG, lighting, information technology and consulting. Fortune India 500 ranks it as the 29th Indian company by total revenue. It is also ranked as the ninth largest employer in India with over 221,000 employees. The company was formed on December 29, 1945 in Amalner, India, by Mohamed Premji as a "Product of West India, later shortened to" Wipro. "It was initially established as a producer of vegetable and refined oils in Amalner, Maharashtra, British India. , with the trade names of Kisan, Sunflower and Camel. In 1966, after Mohamed Premji's death, his son Azim Premji assumed the presidency of Wipro at the age of 21.

Job Details:

• Company: Wipro

• Role: System Engineer

• Location: Hyderabad
  

• Qualification: Any Graduate

• Work Experience: 0 - 2 Years

• Salary: Best in Industry

Roles And Responsibilities:

• Answer incoming calls and reply to customer emails in a timely manner.
• Manage and resolve customer complaints.
• Identify and report problems to supervisors as and when needed.
• Provide information on products and services to customers.
• Search the required information using available resources and offer the solution to customers.
• Research, identify and resolve customer complaints using applicable software.
• Direct calls and tickets to appropriate resources and Domains that can best support the user.
• Documents all call information according to standard operating procedures.
• Acknowledge, document and alert the trend management team in customer calls.
• Create SOPs for new issues and resolution date.
• Complete call logs and reports.

Click Here to Join our Telegram Group!

Skills Required:

• Excellent communication skills. 
• Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.
• Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.
• Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support.

Save yourself from Fraud!

If an employer asks you to pay a deposit, registration fee, laptop fee, etc, do not pay them. Genuine employers never ask for money.

How to Apply - All readable and interested applicants should apply online from the official website or from the link given below.

Click Here To Apply Now!

Apply Before the Link Gets Expired

BEST OF LUCK!