American Express is hiring for the job of Operations Support for its numerous positions. Graduation is a requirement to qualify and to submit an application. Shortlisting/assessment tests, online or in-person interviews, and hiring will all take place in this manner. Before the deadline, you must apply online for these positions. The steps in detail, qualifications, and eligibility standards are listed below.
Job Recruitment Location for American Express -
Total Positions Available for the Post -
Available Seats and Position Names - For your reference, the list of required positions and the number of seats is below.
1. Operations Support
Salary/Pay-Scale - The salary range for the Operations Support position is about between Rs 4,00,000 to 6,00,000 Approximately. The detailed announcement, which is listed last, has more details about the position.
Educational Details - Please carefully study the information provided in the columns below regarding the qualifications needed for this position.
- Operations Support - {Any candidate having a bachelor's degree in any stream}.
Age Limit - Candidates for employment with American Express must be at least 18 years old. There is no higher age limit. You can go to the complete announcement to learn more about age.
Roles and Responsibilities- The following lists the duties and job roles.
- Review, resolve, and document the underlying reasons and remedial actions for customer complaints and service issues.
- To comply with government reporting standards, ensure complaints and service issues are appropriately coded.
- Identify and escalate trends and deficiencies that could represent a legal, regulatory, or maintenance issue
- Coach and provide feedback to team leaders and customer service representatives
- To identify and effectively escalate complaints, deficiencies and trends to business partners within Compliance, World Service and the Bank, understand basic consumer protection, banking rules and related laws.
- Ensure compliance with various legal and regulatory standards as well as the complaints management policy.
Additional background checks may be conducted for this position. - Ability to autonomously oversee daily tasks while adhering to business objectives and process controls to ensure accuracy of all deliverable.demonstrated ability to manage multiple priorities while paying attention to detail and good follow-up skills.
- To be successful in this demanding and lucrative role, you must have the ability to make smart business decisions, analyze complicated cardholder problems and troubleshoot through process excellence.
- High level of integrity; Ability to stand up for what is right and disclose or escalate risks and concerns.
- With a track record of successfully collaborating and influencing in a matrix context to achieve goals with and without direct responsibility, strong relationship management and dispute resolution skills are essential.
- Superior problem-solving skills and a good grasp of interpersonal relationships
- Analytical skills and a track record of excellent thought leadership are critical to this position.
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Experience Level Required - There is no prior experience required for this position. For this job opening or recruitment, new graduates are also qualified.
Procedure To Apply - Applicants may apply through the official website or through the link provided below to be considered for this job.
Click Here to Fill Application Form Online
The
wait time for a response from the recruiters is at least one month. The
recruiters will contact you via your registered email address or phone
number you gave upon registration to let you know if you have been
shortlisted.
Last Date to Apply for This Position - It is advised that applicants submit their applications by 28/07/2023. Incomplete forms will not be accepted after the deadline.
Application Charges - There are no application fees associated with this American Express hiring process.
Crucial Information - There is no charge or fee for private or MNC job openings, so beware of scammers. Consider it a scam if someone asks you for money or demands money in exchange for your selection in the Company.
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